Artificial intelligence is seen as the panacea on the road to end-to-end process automation. However, AI reaches its limits when it comes to scheduling long-distance truck tours lasting several days, because the imponderables of the road cannot be predicted with certainty. Nevertheless, sensible solutions can be realised on the basis of practical experience that greatly simplify dispatching.
The shortage of skilled workers and the increasing complexity of daily business require new approaches and digital concepts in dispatching. The need for experienced dispatchers is beyond question, because complex logistical processes ultimately require decisions that depend on countless criteria. With the help of AI, however, dispatchers are increasingly being relieved of this burden.
We will present concrete solutions for individual sectors in 2023.