All those involved have access to the right information at the right time and can work more effectively. Software-based information such as conflict reports or, for example, evaluations of a customer's sales development can be automatically determined by cs CONNECT and distributed to a person or via a channel. By the way, cs COM is also the chat channel to the driver. Here, messages can be exchanged easily between the dispatcher and the driver - without leaving the programme. This makes communication between the dispatcher and the driver much easier.
- Cross-departmental communication
- Individual channels for e.g. dispatching and sales can be set up
- Direct chat channel to the driver app cs DRIVE