24-Hour-Service
for Your Customers

Transparency for Your Customers with cs WEB

Web portal for tracking & tracing, order and document
overview, and incoming lists

With cs WEB you are now available to your customers around the clock. Compact and clear, this Internet portal offers your customers access to the information that really interests them. Too much time is wasted on both sides for service inquiries or questions about the current order status. Often the right contact person in service or dispatching cannot be reached at the right time, or the required information has to be laboriously gathered. Thanks to complete integration with the cs CONNECT family, the data is always up-to-date and the customer has all information, such as vehicle location, shipment tracking or related papers immediately available.

Tracking & Tracing
Track vehicle locations live and be informed about deviations.

Order overview
Order information, status data, shipment documents and invoices in real-time.

Loading point & incoming list
Relieves customer service and optimizes ramp management.

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Create a Win-Win Situation

You are available 24 hours a day for your customers and partners, worldwide.
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Always allow your clients to know where a shipment is and display its status. In this way, you avoid service requests or questions about the current order status. Based on your disposition, order data is automatically transmitted to the selected transport company. They then have web access to all relevant information about the transport to be carried out.

Corporate Identity

cs WEB can be adapted to your corporate identity and thus offers the basis for a professional appearance on the web. 

 

Rights management

Role and rights management gives you control. You decide what and which data your customers and partners can see. 

 

Document management

Real-time access to shipment documents, delivery notes, photos of damages and invoices. 

 

Subcontractors

Simple integration of the subcontractors you use into the digital process chain.

 


cs WEB – the Internet Portal from cargo support

Give your customers access to order data, shipment-related documents and precise vehicle location with just one click.
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Any Questions?

Contact us, we're glad to help.
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